Is There A Fiery Flight Attendant On Your Staff?

by: George Bounacos August 11, 2010

Here’s why JetBlue’s flight attendant is no hero and what you need to do in your small business.

Are You Ready For Your Close-Up?

by: George Bounacos July 7, 2010

Google prepares a global contest to create a video time capsule. Your business may be able to participate.

Seasonality Also Means Events

by: George Bounacos June 7, 2010

Seasonality is old school. With global reach and a connected world, your business can expand its reach.

Prepping Employees For Wage Freezes

by: George Bounacos January 11, 2010

Only 43% of U.S. companies expect to provide compensation increases in 2010.  In addition to the wage freeze, 37% of companies say they plan to cut benefits.  The Society of Human Resources Professional quotes a Careerbuilder survey.  The association said that even during the height of the recession last year that 65% of companies provided [...]

Be Honest About The Rules – Communicating Bad News #1

by: George Bounacos October 26, 2009

Big Thinking is kicking off a series about How To Communicate Bad News because we see too many partners, clients and friends often miss the mark and make bad situations worse. The first guideline we’ll share is straight out of today’s headlines:  Be Honest About The Rules.  There is an incalculably multiplier if you break the rules, [...]

Calling Your Customers Names and Hoping To Succeed

by: George Bounacos February 26, 2009

Ryanair spokesperson calls bloggers idiots and lunatics, and the blogosphere begins responding.

Optimizing Media Outreach – PRWeb Webinar

by: George Bounacos October 29, 2008

Two experts speak on the intersection of media outreach and search engine optimization, explaining best practices and ROI.