Is There A Fiery Flight Attendant On Your Staff?

by: George Bounacos August 11, 2010

Here’s why JetBlue’s flight attendant is no hero and what you need to do in your small business.

Scaring Customers

by: George Bounacos August 3, 2010

Know a lot about your customers or employees because of social media? Read why that might be a bad thing.

Oversharing Dangers

by: George Bounacos June 4, 2010

We introduce you to someone who posts hundreds of financial transactions online. And he’s not alone.

Be Honest About The Rules – Communicating Bad News #1

by: George Bounacos October 26, 2009

Big Thinking is kicking off a series about How To Communicate Bad News because we see too many partners, clients and friends often miss the mark and make bad situations worse. The first guideline we’ll share is straight out of today’s headlines:  Be Honest About The Rules.  There is an incalculably multiplier if you break the rules, [...]

How To Discover Self-Published Books – Fast Friday Fact

by: George Bounacos November 14, 2008

You need a credit card and and some copy to self-publish a book that shows up on top web sites. Yes, you should be wary of these titles.

Protecting Your Online Reputation

by: George Bounacos November 6, 2008

A new service named Trackur can monitor the Internet for mentions of your name or your company’s name, email you and even trend the data.