Save Money by Auditing Invoices

There’s real money in doing more than eyeballing your vendor invoices. You can save a lot of money. This 3 step process shows you how.

Protect Your Name – Make It Easy To Report Fraud

We help you put some processes in place to give your customers peace of mind regarding email fraud.

Paper Phone Lists – Belts and Suspenders

Our conference call to discuss implementation logistics with a brand new client was minutes away.    I closed my office door so I didn’t bother my neighbor and fired up my contact list.
My computer seemed to hesitate and then something bad happened.
The computer began rebooting.
Remember this was a brand new client whose contact information hadn’t [...]

Prepping Employees For Wage Freezes

Only 43% of U.S. companies expect to provide compensation increases in 2010.  In addition to the wage freeze, 37% of companies say they plan to cut benefits.  The Society of Human Resources Professional quotes a Careerbuilder survey.  The association said that even during the height of the recession last year that 65% of companies provided [...]

Gmail’s Send and Archive Feature – Fast Friday Fact

Gmail users are able to customize their email experience as well as mail for almost any platform.  That and the free or low cost may be one of the reasons for Gmail’s ubiquity.  I even saw Gmail in use on Capitol Hill last year while visiting my Senator’s office.
When I talk with Gmail users, however, [...]

McGwire, Dixon Learn Honesty The Hard Way

We blog about honesty in small business a lot.  When you boil everything away, a small business is all about the team bringing a product or service to market.  If integrity is an issue for any reason, the business will not survive.  That’s not speculation.  I’ve been involved in a number of startups and assisted [...]

Avatar Math Is Alien

Welcome to a Nexus-free, Android-free, Google-free blog.  You’ll read nothing here today (okay, maybe later) about that big search engine, fancy phones, tablet computers or other stuff causing geekdom to explode with glee.
Let’s talk about Avatar math and why you may present numbers to your boss, bank, partner or other important folks that aren’t 100% [...]

New Year Changes for Your Business

Welcome back to work.    We all have files and little things that must be updated each year.    I won’t even presume to guess what spreadsheets or documents need to be updated at your place.
Here is a checklist as 2009 flips over to 2010.

Change the copyright date on your customer-facing websites.  Nothing says dated [...]

K-Cups and Employee Trust

I first came across Keurig coffee pods years ago when the sales rep pitched our CFO on employee pilferage and our office manager on cleanup.  What a slam dunk.
Even when calculating the cost of the pods running as high as 50 cents each, throwing in the machine was a no-brainer.  Give away the razor and [...]

Groh Firing Shows All Or Nothing Mentality

Bill Parcells, the current head of all things football for the Miami Dolphins, is a football coaching legend.  Right now — today — 7 NFL head coaches include serving as an assistant to Parcells at one of the Hall of Famer’s stops.  Another 4 former NFL head coaches are among his pupils.  Being  an assistant [...]